MAHABAL ASSETS PRIVATE LIMITED (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of individuals (“you”) who use our financial distribution platform on Web, mobile devices available via the Android Google Play Store and Apple App Store.

This policy complies with financial data protection standards and applies to our operations as a financial distributor in line with regulations governing the financial services industry.

1. Information We Collect
We collect the following categories of personal information when you use our services:

Personal Identification Information:
• Name, email address, phone number, postal address, and other contact details.

• Identification documents such as PAN (Permanent Account Number), Aadhaar, and other forms of ID for KYC (Know Your Customer) verification, as required by financial regulations.

Financial Information:
• Bank account details, investment preferences, and transactional data.
• Account numbers, financial instruments, and portfolio details for processing transactions and tracking investments.

Technical Data:
• Device type, operating system, IP address, app usage data, browser type, and diagnostic data for performance monitoring.

Location Data:
• Location information, if enabled, to provide location-based services.

2. How We Use Your Information
We use the collected data for the following purposes:
Financial Transactions:
• To process financial transactions such as investments, redemptions, and transfers of assets.
• To facilitate KYC/AML (Anti-Money Laundering) checks and other regulatory verifications.

Service Delivery:
• To provide seamless app functionality, including access to portfolio information, transaction tracking, and reporting.
• To offer customer support and respond to queries regarding your financial portfolio.

Compliance and Legal Obligations:
• To comply with applicable legal, regulatory, or audit requirements, including the Securities and Exchange Board of India (SEBI) or other regulatory authorities.

Communication:
• To send transactional notifications, confirmations, account statements, or any required financial communications.
• With your consent, to send marketing materials, updates, or personalized Information.

3. Disclosure of Information
We may disclose your personal information in the following circumstances:
Third-Party Service Providers:
• We may share your data with trusted third-party service providers for tasks such as payment processing, customer verification (KYC), or technical support.

Regulatory Authorities:
• In compliance with financial regulations, we may disclose your information to regulatory bodies, law enforcement agencies, or financial institutions to meet legal requirements, audit purposes, or in response to court orders.

Affiliates and Partners:
• Information may be shared with our corporate affiliates or partners involved in the financial distribution process to provide seamless services.

Business Transfers:
• If our business is acquired or merged, your data may be transferred as part of the new entity. You will be notified in advance of any such change.

4.Data Security
We are committed to safeguarding your personal and financial information using industry-standard security measures, including:
• Encryption of financial data during transmission.
• secure servers and systems that limit access to authorized personnel only.
• Regular security audits and compliance checks to prevent unauthorized access or data breaches.
While we implement these safeguards, no security system is impenetrable, and we cannot guarantee absolute security.

5. Your Privacy Rights
Depending on the region you reside in, you may have certain rights under privacy laws such as GDPR (General Data Protection Regulation) your rights may include:
• Access: You can request a copy of your personal information that we store.
• Correction: You can request corrections to inaccurate or incomplete personal data.
• Deletion: You can request the deletion of personal data under certain circumstances, except when retention is required by law.
• Data Portability: You may have the right to request the transfer of your data to another service provider.
• Opt-out: You can opt out of receiving marketing communications or request us to stop processing your data for non-essential purposes.
You can exercise these rights by contacting us at [Your Contact Information].

6. Retention of Data
We retain your personal and financial information for as long as necessary to fulfill the purposes outlined in this policy and as required by financial regulations, including record retention rules imposed by SEBI or other financial regulatory authorities.

7.Cookies and Tracking Technologies
Our app may use cookies or similar tracking technologies to enhance the user experience and analyze app performance. Cookies are small files that store information on your device to improve site performance and personalization. You may modify your device’s settings to control or block cookies.

8. Third-Party Links
Our app may contain links to third-party websites, applications, or services that are not controlled by us. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before engaging with their services.

9. Children’s Privacy
Our financial services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal data, we will take steps and ask his guardian details for providing further services to him

10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in regulations, our practices, or the scope of our services. When we make changes, we will notify users by posting the updated policy on this page with the revised date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

MAHABAL ASSETS PRIVATE LIMITED

Email: mahabalassets@gmail.com

Phone: 9979131665

Address: C 801 AASHIRWAD ENCLAVE,
NEAR DHIRAJ SONS, ALTHAN BHIMRAD ROAD,
BHARTHANA, SURAT - 395007